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Censer

Handmade and hand painted censer, carefully selected to bring a touch of nature and mysticism to your home or office.
Inspired by the ancient tradition of using incense to create fragrant and welcoming spaces, this artisanal terracotta censer is made for you.

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  • IMG_2589-min_42c1bcf6-4ee5-4c64-a423-8c7c95f68446 - Alice Sylphide

    Arts and crafts

    Our personalized terracotta incense burners are carefully hand painted.

    Each is original, inspired by mystical subjects such as Gods and Goddesses as well as Elementals.

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  • IMG_2476-min_d5759c12-538a-4525-be18-2112db244a18 - Alice Sylphide

    Minerals

    Our minerals are ethically mined and we ensure they have been mined in the best conditions for people and our wonderful planet.

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  • Capture_d_ecran_2023-04-13_a_12.33.04-2 - Alice Sylphide

    Environment

    We are committed to limiting our impact on the planet by sending your orders in recycled boxes. We minimize the use of paper in our invoices and prospectuses.

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FAQ’s

What are the shipping times?

We take 1-3 days to process your order. The delivery time depends on the carrier chosen at the time of payment.

Do you ship all over the world?

Yes, absolutely. We ship worldwide.

Be sure to check your country's tax policies, any additional taxes incurred must be paid by the customer as it depends on your country.

Where do we ship your product from?

Our offices are located in NICE, France. Our warehouse is located in France.

Some items of my order are not identical to the photo?

Our products are handmade, which implies that they are all unique, therefore our products may be slightly different compared to the photo on the site.

I received a damaged item. What can I do ?

We are sorry to hear that.

Simply send us an image of the damaged item in question to the email address: LaSylphide.sav@gmail.com and we will send you a similar replacement item as soon as possible.

I still have not received my order. What's taking so long?

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance.

However, you can track your order and see where it is at any time.

If you still feel you need help in tracking your package or would like to inquire about it, please contact us by email at the following address: LaSylphide.sav@gmail.com

Do you have a refund policy?

We do our best to resolve any issues our customers may have with their online items.

If you still wish to receive a refund on your order, we can of course make the payment, in the event that the appeal is made within 30 days of the date of the order and the product(s) concerned are not on sale. .

For more information, please read more about our refund policy: http://alicesylphide.com/pages/cgv